OUR SERVICE
We Can Provide You
At Chdi, we pride ourselves on our team of highly skilled and experienced service technicians. Our technicians receive extensive training and have years of experience in the industry. They are equipped with the latest tools and technology to diagnose and repair any issues with your equipment quickly and efficiently. Whether you need routine maintenance, repairs, or warranty service, our team is here to provide you with exceptional service and support.
We offer trade assurance platform and multiple payment methods Professional engineers to offer technical support Served clients more than 80 countries in the past years. Offer quotations within 1-3 days and arrange shipment within 14-20 days.Inspection along with Operation – The best way to recognize the current condition of the machine is by physically checking it. You can physically inspect a machine or you can request detail photos and video to determine the condition.
Operators or skilled technicians check the machine for any external damages to the boom, undercarriage, and the operator’s cabin. Then, they check the engine coolant levels, search for any signs of oil leaks, and lubricate the heavily used mechanical parts.
Every week, designated technicians inspect sprockets and other undercarriage parts to adjust the track tension. The operator conducts a longer visual inspection, and tests the excavator’s control panel, searching for any signs of malfunction and unusual noises.
Seasonal maintenance tasks are usually outsourced to certified technicians who take a closer look at the main components and study the state of an engine and the air filtering system.
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1
How to inspect an excavator physically and visually?
1.Appearance: Any signs of damage, wear, and rust, such as dents, scratches, cracks, corrosion on body panels, colour deviations, and much more.
2.Warning Signs and Emergency Stop: Compliance with labelling requirements and check the efficiency of movable components.
3.Name Plate: Production date, identity number, manufacturer name, product description and more.
2
What Are the Common Defects With Used Excavators?
Hydraulic System Issues: Including leaks, worn hoses, or damaged valves.
Engine Problems: These can be minor issues, such as dirty air filters, to major issues, such as damaged pistons or cylinder liners.
Worn or Damaged Undercarriage: Tracks, rollers, and sprockets can be especially prone to wear and tear.
Electrical System: Damaged wiring or sensors, dead batteries, or blown fuses.
Frame and Body Damage: Cracks, corrosion, or other signs of wear and tear on the excavator’s frame and body.
3
How to make sure the quality and what is the warranty?
To ensure your equipment is operating at peak performance is to plan and schedule your maintenance activities. We will identify the critical components, the frequency and type of inspections, the preventive and corrective actions, and the resources and tools required.
We offer 6-10 months warranty on Spare parts, apart from some main parts, like engine, pump, valve and other attachments, our technicians will give 24 hours online support and video inspect.
ADVANTAGE
develop personalized solutions
An industry and trade integrated import and export company, since 2020 we are engaged in import, export and trading of used construction and heavy equipment, we are importing and exporting used construction and heavy equipment.
We have professional personnel to meet customer needs, develop personalized and best heavy equipment solutions to find the best supplier.
Having experience and strong business knowledge in heavy machinery, We are serving wholesalers,importers and end users around the world, which integrate the advantages of domestic factories to a greater extent to meet the diverse needs of customers.
Powering your machinery needs with unmatched expertise. Professional product consulting services, inspection and factory services are being provided, after-sales service is more guaranteed.
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CONTACT US
Get in touch with us
We own a over 3000 square meter yard to stock machines. and we offer construction machinery and equipment, Just leave your email or phone number in the contact form so we can send you a free quote for our wide range of designs!
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